Stop Bad Reviews Before They Happen.
ReputeGuard gives customers a private way to raise issues after each job, so your team can fix problems before they turn into public complaints or 1-star reviews.
Free Risk ReviewHow ReputeGuard Prevents Bad Reviews
A simple, automatic system that intercepts problems before they go public.
Capture Issues Privately
PREVENT
After a job is completed, customers receive a private link by text or email to raise any concerns directly with your team — not on public review sites.
Instant Issue Alert
RESPOND
When a customer raises an issue, ReputeGuard alerts the owner or manager instantly so it can be addressed quickly — before frustration escalates.
Prevent Public Reviews
PROTECT
Your team handles the situation privately. Once resolved, ReputeGuard helps you confidently request a public review — only after the issue is handled.
Private issue capture that prevents public damage.
Why Business Owners Choose ReputeGuard
Because reputation damage is easier to prevent than to fix.
Intercept Issues Early
Customers get a private way to raise concerns immediately after a job is completed — before frustration turns into a public complaint.
Resolve Problems Privately
Issues are routed directly to the right person on your team so they can be handled quickly, calmly, and off public review sites.
Protect Future Revenue
By addressing problems early, you reduce negative reviews, protect trust, and prevent lost bookings caused by public reputation damage.
Strengthen Customer Trust
Handled concerns — and acknowledgments — happen privately and personally, reinforcing trust without sounding automated or transactional.
Who ReputeGuard Is Built For
For owner-operated home service businesses where one bad review can cost calls, bookings, and thousands in lost revenue.
HVAC Services
HVAC businesses where service issues need to be addressed immediately — before frustration turns into public complaints that cost future calls and emergency jobs.
Plumbing Services
Plumbing businesses where stressed customers need a private way to raise concerns — so problems are resolved quickly without escalating to public reviews.
Electrical Services
Electrical businesses where even small service issues can raise safety concerns — making early, private issue resolution critical to maintaining trust and credibility.
Cleaning Services
Cleaning businesses where consistency matters and small issues, if left unaddressed, can quietly damage repeat business, referrals, and long-term contracts.
Pricing & Plans
Simple, transparent protection against reputation damage — before it goes public.
- Post-job private customer check-ins via SMS
- Early alerts when a customer signals an issue
- One inbound response path captured privately
- Internal issue tracking until resolved
- Delivery status visibility (sent / failed)
- Founder-led onboarding and support
Early Access pricing for pilot customers. Automation and integrations coming soon.
- Everything included in Early Access
- Automated post-job check-ins (via system integration)
- Advanced issue categorization and prioritization
- AI-assisted response recommendations
- Multi-user access (owner + operations manager)
- Expanded reporting and trend insights
Pro features are in development. Availability will be offered first to Early Access customers.
- Automated post-job check-ins triggered by job completion
- Direct integration with existing field service systems (e.g., ServiceTitan, Housecall Pro, Jobber)
- Centralized issue management across teams and locations
- Role-based access for owners, managers, and support staff
- Custom message templates, escalation rules, and approval flows
- Executive reporting on reputation risk, resolution time, and customer sentiment
- Dedicated onboarding and implementation support
- Free review audit of your business
- Custom recommendations
- No obligation, no pressure